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GCSE English Language · GCSEChapter 9 · Spoken language: presenting and responding
GCSE · Chapter 9

Spoken language: presenting and responding

By the end of this chapter you will be able to

  • I can plan a short talk with a hook, three points and a conclusion.
  • I can keep to time by planning how many words each part needs.
  • I can use my voice, pace and body language to hold an audience.
  • I can use Standard English in a formal talk, and say why.
  • I can listen to a question, answer it, and build on or politely disagree with another speaker.
  • I can rehearse and check my own talk against a list.

You should already know

  • Writing speeches and articles (Chapter 8)
  • Argument and discursive structure (Chapter 7)

Where this leads

  • Mock exam Paper 2 (Chapter 13)
  • Punctuation and Standard English in writing (Chapter 11)

GCSE English Language. Content follows the GCSE (9-1) subject content for England (Edexcel and AQA). Content references: Plan and structure a presentation of about 2 to 4 minutes with an opening, clear points and a conclusion (spoken language), Use voice, pace, eye contact and body language to engage an audience (spoken language), Use Standard English where the context needs it, in formal speech (spoken language, grammar), Listen to others, respond to questions, and build on or politely challenge what others say (spoken language), Rehearse and self-evaluate a spoken task against a checklist (spoken language).

Exercise P  Do you remember?

1
FWhat is Standard English? Write the answer in one short phrase.
2
FWhat is the past tense of "see"? Write one word.
3
FWhich word is the best name for a short opening that catches attention? Write one word: hook, close or point.
4
FHow many words does a talk of about three minutes usually need? Write the number to the nearest hundred.
5
FWhat is eye contact in a talk? Write the answer in one short phrase.
9.1

Planning a presentation

GCSE
Plan and structure a presentation of about 2 to 4 minutes with an opening, clear points and a conclusion (spoken language)
Video lesson: Planning a presentationComing soon
Context. A presentation is spoken, so it needs a clear shape that a listener can follow. Model talk: read it as a script. Notice the greeting, the signpost, the three points and the closing thanks. Each part does a job.

Model talk: whether our town still needs a library (original script, four paragraphs)

1Good afternoon. My talk today is about whether our town still needs a library. I will make three points, and then I will answer your questions.

2First, a library is a place where anyone can learn for free. You do not need money or a card to read a newspaper or to find a book about the history of the local river.

3Second, libraries help people who do not have a computer at home. They offer a place to apply for jobs, to print a form and to get help from staff who know how to use the internet.

4Third, a library brings people together. Children go to story time, older people meet for a chat, and new arrivals find out what the town has to offer.

5Some people think that libraries are old-fashioned. I disagree, because a library is one of the few public places where you do not have to spend money to belong. To sum up, a library is worth keeping. Thank you for listening, and I would be happy to take your questions.

Key ideas

  • Opening: greet the audience and say the topic.
  • Signpost: tell the audience how the talk is organised, for example: I will make three points.
  • Three points, each with a reason and an example, keep the talk clear.
  • Conclusion: sum up, then thank the audience and invite questions.
Worked example 9.1.1
Which sentence in the model talk is the signpost? Copy the words.

Method. Find the sentence that tells the listener what is coming.

  1. Find the signal. A signpost tells the audience the shape of the talk.
    signpost
  2. Check the sentence. I will make three points tells the listeners the plan.
    three points
  3. Copy the signpost. The signpost is I will make three points.
    I will make three points
  4. Write the answer.
    I will make three points

Check. The signpost names the number of points. ✓

Worked example 9.1.2
Which topic is better for a three-minute talk? Choose one: The history of everything, Why our school should keep its library open at lunchtimes or Lots of things about lots of things.

Method. Test each choice against the text.

  1. Read what the question asks for. Decide what the sentence or the text needs.
  2. Test the choice. It is a clear, focused topic that suits three points.
    Why our school should keep its library open at lunchtimes fits
  3. Reject the other choices. The history of everything is too broad, and the last option is vague.
    The history of everything and Lots of things about lots of things do not fit
  4. Write the answer.
    Why our school should keep its library open at lunchtimes

Check. The choice fits the text. ✓

Worked example 9.1.3
How much time should a three-minute talk give to its three points together? Write the minutes.

Method. Share the time between the parts.

  1. Total time. The talk is three minutes long.
    3 minutes
  2. Opening and close. About half a minute each for the opening and the conclusion.
    1 minute together
  3. Give the time for points. The three points take about two minutes together.
    2
  4. Write the answer.
    2

Check. Two minutes for the points. ✓

Exercise 9A  Practice: planning a talk

1
FWhich part of a talk greets the audience and says the topic? Write one word: conclusion, opening or point.
2
FHow many points does the model talk make? Write the number.
3
PSWhich word in the model talk starts the first point? Write the word.
4
FWhich part of the model talk closes it? Write one word: opening, point or conclusion.
5
RWhat is the purpose of a signpost in a talk? Write one word: confuse, guide or interrupt.
6
PSIn a three-minute talk, about how long should the conclusion take? Write the seconds: 10, 20 or 60.
7
PSWrite a hook for a talk about a school library. One sentence.
8
RWhich is a point and not a signpost? Write the sentence: "I will make three points." or "Libraries help people without computers."
9
RWhat is the job of the points in a talk? Write one word: decorate, support or interrupt.
10
PSWrite one example that could support the point "a library is a place where anyone can learn for free".
11
RWhich is the better topic for three points? Write A or B. A: "Libraries." B: "Why libraries matter to families."
9.2

Voice, pace, eye contact and body language

GCSE
Use voice, pace, eye contact and body language to engage an audience (spoken language)
Video lesson: Voice, pace, eye contact and body languageComing soon
Context. How you say something matters as much as what you say. A speaker varies the voice to show emphasis, speaks at a steady pace, looks at the audience, and uses open body language. Practise each one aloud, and ask a friend to watch.

Key ideas

  • Voice: vary the volume and tone to show what matters most.
  • Pace: a steady pace is clearer; rushing loses the listener, and very slow speech can bore.
  • Eye contact: look around the room, not only at one person or at the notes.
  • Body language: stand still, face the audience and use open gestures.
Worked example 9.2.1
Which pace suits a presentation to a large group? Choose one: a steady, clear pace with pauses, very fast, so the talk ends early or whispered throughout.

Method. Test each choice against the text.

  1. Read what the question asks for. Decide what the sentence or the text needs.
  2. Test the choice. A steady pace with pauses lets listeners follow each point.
    a steady, clear pace with pauses fits
  3. Reject the other choices. Fast speech is hard to follow, and whispering cannot be heard by a large group.
    very fast, so the talk ends early and whispered throughout do not fit
  4. Write the answer.
    a steady, clear pace with pauses

Check. The choice fits the text. ✓

Worked example 9.2.2
Name one thing a speaker can do with voice to show a key point. Give one word.

Method. Think about emphasis without changing the words.

  1. Think about emphasis. A pause before a key point makes it stand out.
    stand out
  2. Name the feature. Pausing is a voice feature for emphasis.
    pausing
  3. Give the word. The feature is a pause.
    pause
  4. Write the answer.
    pause

Check. A pause gives emphasis. ✓

Worked example 9.2.3
Which body language suits a confident opening? Name one feature.

Method. Think about what confident speakers do.

  1. Think about posture. A confident speaker stands still and does not fidget.
    does not fidget
  2. Think about direction. They face the audience.
    face the audience
  3. Give the feature. Standing still and facing the audience is confident.
    standing still and facing the audience
  4. Write the answer.
    standing still and facing the audience

Check. Still and facing the audience looks confident. ✓

Exercise 9B  Practice: voice and body language

1
FWhich feature of voice shows that a word is important? Write one word: volume, speed or grammar.
2
FWhich is better for eye contact: looking at one person for the whole talk, or moving the gaze around the room? Write one phrase.
3
PSWhich is a sign of nerves in body language: fidgeting, or standing still? Write one word.
4
PSWhich pace is better for a talk with three points? Write one phrase: steady and clear, or very rushed.
5
FName one way to make eye contact with a large audience. One phrase.
6
RWhat should a speaker do with the hands while speaking? Write one phrase: use open gestures, or hide them.
7
PSWhich feature helps a speaker stay calm? Write one word: breathing, shouting or running.
8
RExplain why a speaker should not read every word from notes. One sentence.
9
RWhich is the best use of a pause? Write one word: emphasis, nervous or ending.
10
PSWhat does a speaker's posture show? Write one word: confidence or hunger.
11
PSDescribe one body language feature that suggests you are listening to a questioner. One phrase.
9.3

Standard English in formal speech

GCSE
Use Standard English where the context needs it, in formal speech (spoken language, grammar)
Video lesson: Standard English in formal speechComing soon
Context. In a formal talk, use Standard English: the form of English that is accepted in formal settings. Dialect and informal speech are part of who you are, and they are valued in many places. Use Standard English when the context and audience require it.
Non-standardStandard EnglishWhy it matters
I seen itI saw itPast tense of see is saw
We was lateWe were latePlural subject takes were
I done my bestI did my bestPast tense of do is did
should ofshould haveThe verb after should is have
them booksthose booksA demonstrative pointing at plural nouns is those

Key ideas

  • Standard English follows agreed grammar: I saw (not I seen); we were (not we was).
  • Use Standard English in a formal talk, interview or presentation to an audience that expects it.
  • Dialect is not wrong, but in a formal talk the audience may expect Standard English.
Worked example 9.3.1
Correct "I seen the film" for a formal talk. Write the corrected sentence.

Method. Find the verb and its standard past form.

  1. Find the verb. Seen is used in place of saw.
    seen
  2. Choose the form. The past tense of see is saw.
    saw
  3. Write the sentence. The corrected sentence is I saw the film.
    I saw the film.
  4. Write the answer.
    I saw the film.

Check. Saw is the standard past tense. ✓

Worked example 9.3.2
Which is the Standard English form for a formal talk? Choose one: we was, we were or we is.

Method. Test each choice against the text.

  1. Read what the question asks for. Decide what the sentence or the text needs.
  2. Test the choice. We takes the plural verb were in Standard English.
    we were fits
  3. Reject the other choices. We was and we is do not agree with the plural subject.
    we was and we is do not fit
  4. Write the answer.
    we were

Check. The choice fits the text. ✓

Worked example 9.3.3
Correct "should of" for a formal talk. Write the correct form.

Method. Think about the auxiliary verb.

  1. Find the error. Of is wrong here; the form is should have.
    should of
  2. Check the form. After should, the verb is have.
    have
  3. Write the form. The Standard English is should have.
    should have
  4. Write the answer.
    should have

Check. Should have is the standard form. ✓

Exercise 9C  Practice: Standard English

1
FCorrect "I done my best" to Standard English. Write the corrected verb: did or done.
2
FWhich is Standard English: "them books" or "those books"? Write the words.
3
PSCorrect "we was late" in a formal talk. Write the corrected verb.
4
PSWhich double negative is not Standard English: "I do not know nothing" or "I know nothing"? Write the standard sentence.
5
RWhich tense of "give" is Standard English for the past: gave or gived? Write the word.
6
RExplain when a speaker should use Standard English. One sentence.
7
PSCorrect "me and him went home" to the Standard English sentence "He and I went home." Write the corrected subject: he and I or me and him.
8
FRewrite "We was really happy about the news" in Standard English. Write the sentence.
9
PSWhich is standard in a formal talk: "could of" or "could have"? Write the words.
9.4

Listening, responding and building on others

GCSE
Listen to others, respond to questions, and build on or politely challenge what others say (spoken language)
Video lesson: Listening, responding and building on othersComing soon
Context. In a discussion or a Q and A, listening matters more than speaking. Respond to the question asked, build on a partner's point, and disagree politely with reasons. If you do not know, say so, and offer to find out.

Key ideas

  • Listen fully before you answer. Pause, then respond.
  • Build on a point: Building on what Sam said, I would add ...
  • Disagree politely: I see it differently, because ...
  • If you do not know: I do not know, but I will find out.
Worked example 9.4.1
What should you do first when someone asks you a question? Choose one: listen to the whole question and pause, answer before they finish or look away and say nothing.

Method. Test each choice against the text.

  1. Read what the question asks for. Decide what the sentence or the text needs.
  2. Test the choice. Listening to the whole question lets you answer the question actually asked.
    listen to the whole question and pause fits
  3. Reject the other choices. Answering too early can miss the point, and silence without a reason is unhelpful.
    answer before they finish and look away and say nothing do not fit
  4. Write the answer.
    listen to the whole question and pause

Check. The choice fits the text. ✓

Worked example 9.4.2
Write a phrase that builds on a partner's point. Use the words "Building on".

Method. Start with a phrase that links to the partner.

  1. Name the partner. You refer to the partner's point.
    what you said
  2. Add your idea. You add a new reason or example.
    an example
  3. Give the phrase. The phrase is Building on what you said.
    Building on what you said
  4. Write the answer.
    Building on what you said

Check. The phrase links to the partner. ✓

Worked example 9.4.3
Write a polite way to disagree. Give the first two words.

Method. Use a polite phrase, then give a reason.

  1. Choose a phrase. I see it differently is polite.
    I see it differently
  2. Give the reason. Then give your own reason.
    because
  3. Give the first two words. The first two words are I see.
    I see
  4. Write the answer.
    I see

Check. The disagreement is polite. ✓

Exercise 9D  Practice: responding and building on others

1
FWhat is the first thing to do when someone asks you a question? Write one word: listen, speak or move.
2
FWhich phrase builds on a partner's point? Write the phrase: "Building on what you said" or "You are wrong".
3
PSWhich phrase politely disagrees? Write the phrase: "I see it differently" or "That is stupid".
4
RWhat should you say if you do not know the answer to a question? Write one phrase: "I do not know, but I will find out" or "I made it up".
5
PSWhat should you do before you begin to answer? Write one word: pause, shout or turn away.
6
PSWrite one sentence that responds to a question about why libraries matter, using a reason.
7
RWhich technique links two speakers? Write one phrase: building on a point or changing the subject.
8
RExplain why it helps a discussion to ask a follow-up question. One sentence.
9
FWhich word means "to add to someone else's idea"? Write one word: challenge, build or interrupt.
10
RWhich is the better response to a question you do not understand? Write A or B. A: "What?" B: "Could you explain what you mean by that?"
11
FName one way to show you are listening to a speaker without speaking. One phrase.
9.5

Rehearsing and self-evaluation

GCSE
Rehearse and self-evaluate a spoken task against a checklist (spoken language)
Video lesson: Rehearsing and self-evaluationComing soon
Context. Rehearsal turns a plan into a talk. Speak your talk aloud at least twice, time it, and then check it against a list. Self-evaluation asks: did I keep to time, did I use Standard English where needed, and did I listen to questions?

Key ideas

  • Rehearse aloud, not only in your head.
  • Time the talk and adjust if it is too long or too short.
  • Check against a list: opening, signpost, three points, conclusion, eye contact, Standard English, questions.
Worked example 9.5.1
Why rehearse aloud rather than silently? Give one reason.

Method. Think about what a spoken talk needs.

  1. Think about speech. A talk is heard, not read.
    heard
  2. Think about timing. Speaking aloud shows the length and the pace.
    length and pace
  3. Give the reason. Speaking aloud shows how the talk sounds and how long it takes.
    it shows how the talk sounds and how long it takes
  4. Write the answer.
    it shows how the talk sounds and how long it takes

Check. Speaking aloud tests the talk. ✓

Worked example 9.5.2
A talk is planned for three minutes but runs to five. What should you do? Choose one: cut some points or shorten the examples, speak faster to finish on time or ignore the time.

Method. Test each choice against the text.

  1. Read what the question asks for. Decide what the sentence or the text needs.
  2. Test the choice. Cutting or shortening the parts brings the talk back to time.
    cut some points or shorten the examples fits
  3. Reject the other choices. Speaking faster loses clarity, and ignoring the time breaks the task.
    speak faster to finish on time and ignore the time do not fit
  4. Write the answer.
    cut some points or shorten the examples

Check. The choice fits the text. ✓

Worked example 9.5.3
Name one item from a self-check list for a talk. Give one item.

Method. Think about what a checklist asks.

  1. Think about the parts. A checklist covers the parts of the talk.
    parts
  2. Choose one. One item is whether there is a signpost.
    signpost
  3. Give the item. The item is the signpost.
    the signpost
  4. Write the answer.
    the signpost

Check. The signpost is on the list. ✓

Exercise 9E  Practice: rehearsing and self-evaluation

1
FHow many times should you rehearse at least? Write the number.
2
FWhich tool helps you keep to time when you rehearse? Write one word: stopwatch, pencil or sofa.
3
RWhat should you do with the self-check list after a rehearsal? Write one word: ignore, tick or hide.
4
PSWhich item from the self-check list is about listening? Write one word: eye contact, questions or pace.
5
RWrite one self-evaluation question you could ask about your last talk.
6
RWhich is the best feedback to give a speaker? Write A or B. A: "It was bad." B: "Your opening was clear; try slowing down in point two."
7
PSWhy is a checklist useful after a rehearsal? Write one word: memory, speed or colour.
8
PSWrite one target for your next talk, in one sentence.
9
RAfter a presentation, which step comes next? Write one word: reflect, forget or delete.
10
FName one way you could practise the body language of a presentation at home. One phrase.

Chapter summary

SkillMethod
Plan a presentationOpening with a hook, a signpost, three points with reasons and examples, a conclusion with thanks
Voice, pace, eye contact and body languageVary the voice, keep a steady pace, look around the room, stand still and open
Standard EnglishUse I saw, we were, I did, should have, those; use Standard English where the context needs it
Listen and respondListen fully, pause, build on a partner's point, disagree politely with a reason, admit when you do not know
Rehearse and self-evaluateSpeak aloud, time the talk, check against a list, and reflect on one strength and one target

Can you…?

  • I can plan a talk with an opening, a signpost, three points and a conclusion
  • I can use voice, pace, eye contact and body language to engage an audience
  • I can use Standard English where the context needs it
  • I can listen, respond to questions, and build on or politely challenge others
  • I can rehearse and self-evaluate a talk against a checklist

Key terms

signpost
a sentence that tells the audience how the talk is organised
hook
an opening that catches the audience's attention
pace
the speed at which you speak
Standard English
the form of English accepted in formal settings
build on
to add a new point to what another speaker has said
rehearsal
practising a spoken task aloud before the real occasion
self-evaluation
reviewing your own performance against clear criteria

Exercise 9Z  Check-up

1
Which part of a talk greets the audience and says the topic? Write one word.
2
What is a signpost in a talk? Write one word: guide, hook or close.
3
How many points does the model talk make? Write the number.
4
Which voice feature shows that a word matters? Write one word.
5
Which pace suits a talk with three points? Write one phrase.
6
Correct "I seen the film" to Standard English. Write the sentence.
7
Which is Standard English in a formal talk: "we was" or "we were"? Write the words.
8
What should you say if you do not know the answer to a question? Write the phrase.
9
Write one sentence that builds on a partner's point. Use the words "Building on".
10
Plan a three-minute talk. Write how many seconds the conclusion should take.

Total 26 marks. Allow about 26 minutes.

Exercise 9X  Exam-style questions

1
PSPlan the opening (about 20 seconds) of a talk on "Why our town needs a park". Write a greeting, a hook and the topic in note form.[2 marks]
2
PSList three points for a three-minute talk on "Why our school should start later". Give each point in one line.[3 marks]
3
PSWrite three questions you might be asked after a talk on "Why libraries matter", and one short answer for each.[3 marks]
4
FCorrect the non-standard English in this line for a formal talk: "We was going to say that them ideas are good." Write the corrected line.[2 marks]
5
RWrite a sentence that disagrees politely with a partner who said "Libraries are old-fashioned". Use one reason.[2 marks]
6
PSPlan how you would rehearse a three-minute talk in four steps. Write the four steps in order.[4 marks]
7
RDescribe two body language features a speaker should use when answering a question. Give two short phrases.[2 marks]
8
RWrite one reflective sentence about your last talk, saying one thing that went well and one thing to improve.[2 marks]
9
RExplain why a planned talk should leave time for questions. Write one sentence.[2 marks]
10
FWrite a short closing line for a presentation that invites questions. One sentence.[1 mark]
11
RName the two parts of a talk that you should rehearse most carefully, and say why in one sentence.[3 marks]

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